Presentation of SERTIKA director Ingrida Kusienė
Introduction of SERTIKA director Ingrida Kusienė
I. Kusienė's management experience in UAB SERTIKA team
- Since 2008 I am a member of UAB SERTIKA team.
- Since 2010 I became the director of UAB SERTIKA testing laboratory and certification institution.
- In my leadership role, I created a package of new services and restructured the existing business. Achieved and maintained sustainable and profitable growth.
- I do this by focusing on team engagement, customer experience, leveraging technology and innovation.
- The company serves the community by contributing to the legalization of electronics and electrical engineering products and management system certification in companies and is celebrating its 30 year anniversary.
I base my leadership on values, because what we strive for and how we do it are also important:
Responsibility, commitment and integrity
- These are unchanging values that I always follow. All we can change is ourselves.
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Thoughts, words and actions must match. Therefore, I abide by the agreements. I don't make commitments that I know I can't fulfill. And if the agreement becomes unfulfillable due to circumstances beyond my control, I immediately notify the other party and take steps to manage the situation in the best possible way.
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Therefore, SERTIKA's Quality Policy, operational values and operating principles are alive, functioning, liberating and enabling the team to act and grow.
Synergy
- I focus my attention and energy on effort and successful outcome.
- I am ready to win and help others win.
- Only by walking together with team members will we create a synergy that sometimes does more than planned - miracles.
- I am proud of every member of the SERTIKA team, I support him/her in his/her aspirations and hug him/her with love.
Competence
- I am constantly improving, growing and acquiring knowledge so that I can help the SERTIKA team and SERTIKA customers improve and grow. The same culture of continuous learning and education is developed in the team and in activities with clients.
- You can find more about training
- We write more about how we manage to improve in our everyday life on our Facebook and Linkedin accounts and on SERTIKA's Career page.
Systematization
- Systematized processes, IT programs and innovations are the current opportunity to grow more smoothly and efficiently. We ourselves implemented the IT security standard ISO/IEC 27001.
- How we are doing in this area, see here: IT security in SERTIKA.
Communication
- Positive communication is important to me, so I talk about SERTIKA team members and customers in a positive and empowering way. I only discuss negative information privately.
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This value ensures smooth and effective teamwork and collaboration.
- Confidentiality and impartiality are also valued in the team, we have created and adhere to the Impartiality Policy, with a written commitment to confidentiality.
Balance
- Balance in life, feeling of inner fulfillment, creating a good atmosphere for myself and others are an important part of my journey. Therefore, at work - attention to the most important tasks and challenges, and at home - relaxation, quality time with family and yourself.
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