It is important for Sertika to:
- Constancy of purpose - SERTIKA has set a long-term goal and firmly pursues it, by constantly improving the quality of goods and services and, when allocating resources, we focus on the long-term perspective and needs, not on profitability "here and now" - this is how we will save the company and its people. Orientation to a long-term, even if almost unattainable goal prevents temporary decisions.
- Legality and relevance - we are honest and happy about it: we only carry out legal activities and comply with relevant EU legal norms.
- Objectivity, impartiality - we tell it like it is. We communicate openly and honestly with all clients. All customers are equally important to us. We respect and value our work and that of others, and we learn from our mistakes with humor and humility.
- When performing certification activities, we manage the conflict of interest and ensure the objectivity of conformity assessment (certification, testing) and other activities.
- Confidentiality - we manage information responsibly. An information and security management system was implemented and developed in accordance with LST EN ISO / IEC 27001.
- Decisions are based on trust and respect. For SERTIKA, reliable, responsible solutions are important - they are a guarantee of quality. In order to come to accurate conclusions, we investigate each question precisely, analytically and thoroughly.
- These values create conditions for long-term contacts with device manufacturers and users of business management systems.
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